After an hour holding, she was told there was only one piece of information that could be used to authenticate her and grant access to help, a number they provided the previous day when she made a purchase. That turned out to be the case, somewhat. Second problem, after paying the fees, and following Intuit's instructions over the phone to set up and enable the payroll service, the company file got corrupted, and now we face more hours on the phone, probably paying them hundreds more for data repair, and having the books of this one company inaccessible for two weeks.Įven more ridiculous, she tried to call them on Saturday, anticipating lower wait times on the phone. All told, she spent 10 hours on the phone with them, for the privilege of giving them $1440/yr. She's more of a creative type, but also has the duty of signing checks and other accounting functions. She wants to outsource the processing because she has a block against forms, bureaucracy, etc. We have two companies, one with (1) employee, another with (2) employees. Ok, at the moment, she's running QB Win under VMware.įirst problem, payroll service is $60/mo.
#2011 QUICKBOOKS FOR MAC PC#
Primarily because it seems like the Mac client finally works as well as the PC version. It worked great but I'm moving over the next couple of weeks (knock on wood) to a total QuickBooks office. For scanning I used a combination of Adobe Acrobat (which does auto-OCR) and then Apple's Spotlight.
For payables I was scanning in all invoices and just manually writing checks.
But I used Grand Total for all my invoicing and accounts receivable. I had been doing all my cheques manually. Out of curiosity, since I'm moving the opposite direction, what other problems did you have with Quickbooks? Right now I'm not using it for Payroll (and honestly payroll is so simple I'm aghast at how much they charge - you could do the calculations externally with a spreadsheet with no trouble).
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